Incident Response & Readiness

When Something Happens, You’re Not Figuring It Out Alone

We build your response plan before you need one. One call gets you a seasoned incident team that already understands your systems, operations, and regulatory obligations.

It’s Friday, 4:47 p.m. Screens lock and a message demands payment. Someone asks, ‘Who do we call?

Phase I

Readiness (Before)

Preparation that eliminates panic before an adversary strikes.

Written Incident Response Plan

A written incident response plan in plain language tailored to your operational environment, cloud stacks, and business reality.

Roles, Decision-Makers & Call List

Clear chain of command, operational roles, and designated emergency call list so no employee hesitates or improvises under stress.

Backup & Recovery Review

Immutable backup validation and rapid restoration workflows tested against ransomware scenarios to ensure non-negotiable recovery.

Executive Tabletop Exercise

A realistic tabletop exercise with your leadership team to practice real incident scenarios, evaluate communications, and test governance.

Cyber Insurance Alignment

A thorough review of your cyber insurance policy terms, exclusions, requirements, and carrier notification mandates to prevent denial of claims.

Phase II

Response (During)

Rapid human containment the moment something goes wrong.

Emergency Response Line

One number to call, answered 24/7/365 by senior incident handlers with immediate activation capabilities.

Triage & Rapid Containment

Immediate host isolation, credential revocation, and perimeter lock-down to stop lateral movement and active data exfiltration.

Forensic Investigation

Deep forensic analysis to identify root cause, point of entry, and evidence preservation for litigation and legal defense.

Counsel & Insurer Coordination

Direct technical coordination with your legal breach counsel and cyber insurance claim adjusters to maintain attorney-client privilege.

Operational Recovery Support

Hands-on technical assistance restoring clean systems, verifying database integrity, and resuming normal business operations.

Written Post-Incident Report

Comprehensive executive and technical debrief ready for board members, insurers, auditors, and state or federal regulators.

Compliance Benchmarks

Statutory Defense & Mandate Alignment

Breach notification timelines leave zero margin for uncoordinated response. Regulators enforce strict statutory deadlines from the point of discovery.

Rule / Regulatory Authority

Statutory Notification Timing

FTC Safeguards Rule

Written incident response plan required; mandatory FTC electronic notice at 500+ consumers affected

Within 30 days of discovery

HIPAA Breach Notification Rule

Breach notification to affected individuals and HHS Office for Civil Rights

Without unreasonable delay, no later than 60 days

State Data Breach Statutes

State Attorneys General and individual resident notifications across 50 states

Varies by state (often 30 to 45 days)

Vertical Specialization

Tailored for Operational Realities

Response plans differ fundamentally by industry: patient notification and clinical downtime workflows for healthcare, versus lender, inventory, and DMS communication for automotive dealerships.

Healthcare Industry Security

Specialized incident playbooks engineered for covered entities and business associates. Focuses on patient notification, ePHI integrity, clinical continuity during downtime, and strict adherence to HIPAA breach reporting mandates.

Automotive Cybersecurity

Dealership-tailored incident defense guarding Dealer Management Systems (DMS), CRM records, and financing applications. Built around rapid lender communication, inventory protection, and FTC Safeguards breach notification rules.

Common Questions

Frequently Asked Questions

Do we need a retainer?

We offer proactive readiness packages as well as dedicated standby retainer options. Having a plan and retainer ensures guaranteed SLA response times and pre-negotiated rates. If you’re under attack right now, call our emergency line at [PHONE].

Should we call our insurer first?

Often yes. Many policies require prompt notice to ensure coverage and approve panel forensic vendors. We help coordinate directly with your carrier and breach counsel from minute one so your coverage remains fully protected.

Build Your Response Plan Before You Need It

A security assessment costs you nothing but a conversation. Let’s make sure your business has a clear, actionable plan before an incident happens.